Order Processing
We strive to process all orders as quickly as possible. Orders are typically processed within 1–3 business days, excluding weekends and holidays, after your purchase is confirmed. You will receive a confirmation email once your order has been processed and shipped.
Shipping Destinations
We currently ship within the United States. At this time, we do not offer international shipping. We are continuously evaluating opportunities to expand our shipping destinations in the future.
Shipping Rates
Shipping rates are calculated at checkout based on your shipping address, order weight, and selected shipping method. Any available free-shipping promotions will be clearly displayed at checkout.
Estimated Delivery Times
Estimated delivery times vary depending on your location and the shipping method selected. Standard shipping typically takes 3–7 business days after processing. Delivery times are estimates and are not guaranteed.
Tracking Your Order
Once your order has shipped, you will receive a shipping confirmation email with a tracking number. You can use this number to track your package directly through the carrier’s website.
Address Changes
If you need to change your shipping address, please contact us as soon as possible. We can only make address changes before your order has been processed and shipped. Once an order is in transit, we are unable to update the shipping address.
Lost or Delayed Packages
While we work with reliable carriers, occasional delays can occur due to circumstances beyond our control. If your package is delayed or appears to be lost, please contact us and we will work with the carrier to investigate and help find a resolution.
Damaged Orders
If your order arrives damaged or defective, please contact us within 48 hours of delivery with your order number, a description of the issue, and clear photos of the damaged item and packaging. We will review your request and work with you to find a suitable resolution.
Shipping Delays
We are not responsible for carrier delays caused by weather, natural disasters, service interruptions, or other circumstances beyond our control. If we are unable to ship your order within the stated timeframe, we will notify you and provide available options.
